Consumer Protection / guaranty certificate

According to the German Civil Law (§651 k BGB/German Civil Code) all package holiday bookings made with us are protected by German R+V insurance.

R+V Allgemeine Versicherung AG
Taunusstraße 1
65193 Wiesbaden

Phone: +49 (0)611 533-5859
Fax: +49 (0)611 533-4500


In the unlikely event of our insolvency or commencement of insolvency proceedings, the R+V ensure that you will be refunded:

- Any money you have paid us in relation to your holiday as far as we haven’t been able
to fulfil our obligations.
- Necessary expenses you have to make to return to your home country.

A guaranty certificate (Sicherungsschein) will be enclosed to your confirmation.